Call centre work from home is one of the most popular work-at-home jobs available to parents and retirees, as well as others interested in working at home. There are many companies that are willing to hire you, as either an independent contractor, or even an actual, though virtual, employee. If this is a career that you are interested in being a part of, all you need to know is where to look and what is going to be expected of you.
1 Know what call centre work from home entails; often you will be providing customer service by answering inbound enquiries or complaints, or making outbound calls to customers regarding orders, products, or services.
2 Read up on the companies that hire, and see what they expect from you; like for instance possible hours, qualifications, and home office set-up.
3 Search the company on the Internet and see if you can find others who work or have worked for this company, to find out what their experiences may be, or have been.
4 Know What is expected of you: Know what you need to do and have, before jumping into a call centre positionat home. Typically, you are required to have a land line with corded phone, and a headset that plugs into your phone. You must also have a computer that meets required standards: i.e. as to virus protection; memory, connection speed, and browsers. It is imperative that you are available for a minimum number of hours per week or month; as required by the intended employer.
5 Make sure you only are putting in applications where you are able to meet the qualifications, and have the required equipment and set up. Also, be sure that these companies can meet your needs as far as wages, qualifications, hours, and location.
6 Keep applying tirelessly, until you find a company that meets your requirements, and you theirs.